Job resources, work engagament, and hotel employee outcomes: a time-lagged analysis

Karatepe , Osman M. (2012) Job resources, work engagament, and hotel employee outcomes: a time-lagged analysis. Ekonomska istraživanja (4). pp. 1127-1140. ISSN 1331-677X

Puni tekst

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Sažetak

This study develops and tests a research model that investigates work engagement as a mediator of the effects of coworker and supervisor support on career satisfaction, service recovery performance, job performance, and creative performance. Data were obtained from frontline hotel employees with a time lag of one month and their immediate supervisors in Cameroon. The relationships were tested using LISREL 8.30 through structural equation modeling. The results demonstrated a better fit for the fully mediated model when compared to the partially mediated model. The results further revealed that work engagement fully mediated the effects of coworker and supervisor support on the previously mentioned outcomes. Implications of the results and their future research directions are offered.

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Tip objekta:	Članak
Mentor:	NIJE ODREĐENO
Dodatne informacije:	4/2012
Ključni pojmovi:	Cameroon, hotel employees, job outcomes, job resources, work engagement
Teme:	3 Društvene znanosti > 33 Ekonomija. Ekonomska znanost > 331 Rad. Zaposlenost. Poslodavci, zaposleni. Ekonomika rada. Organizacija rada.
Odjeli:	Odjel za ekonomiju i turizam "Dr. Mijo Mirković"
Datum pohrane:	08 Apr 2013 06:25
Zadnja promjena:	08 Apr 2013 06:25
URI:	http://eknjiznica.unipu.hr/id/eprint/2172

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