Items where Author is "Alerić, Dražen"
Group by: Tip objekta | No Grouping Jump to: Članak | Dio knjige Number of items: 5. ČlanakNefat, Ariana and Benazić, Dragan and Alerić, Dražen (2012) Antecedents and outcomes of service recovery satisfaction in telecommunications in Croatia along with the role of image and perceived switching costs. Ekonomska istraživanja (4). pp. 1051-1066. ISSN 1331-677X Alerić, Dražen (2007) Utjecaj upravljanja odnosima sa korisnicima na razinu konkurentnosti ICT usluga kod hrvatskih davatelja usluga. Tržište, Časopis za tržišnu teoriju i praksu, 19 (1). pp. 43-57. ISSN 0353-4790 Dio knjigeAlerić, Dražen and Benazić, Dragan (2013) Influence of individual dimensions of satisfaction on the total satisfaction of bank customers in Croatia. In: The Future of Economics: Between Rules and Discretion. Juraj Dobrila University of Pula, pp. 381-403. ISBN 978-953-7498-71-9 Čuić Tanković, Ana and Alerić, Dražen (2012) Music influence on product perception in advertising. In: Marketing challenges in new economy. Sveučilište Jurja Dobrile u Puli. ISBN 978-953-7498-57-3 Alerić, Dražen (2004) Činitelji utjecaja formiranja odnosa s korisnicima usluga na razvoj informatičke infrastrukture. In: Zbornik radova s XVIII. Kongresa CROMAR-a "Marketing u razvoju infrastrukture hrvatskog gospodarstva". Hrvatska zajednica Udruga za marketing, Split, pp. 317-329. |
