Ružić, Erik and Benazić, Dragan (2013) The relationship between job-related burnout and job satisfaction in personal selling. Ekonomski vjesnik, 26. pp. 83-92. ISSN 0353-359X
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Job burnout is a multidimensional construct that has been linked to a number of negative consequences among which decreased job satisfaction plays an important role. Burnout frequently occurs in client-centered professions, such as the sales profession. There is little research focused on this issue in the sales field, especially outside the USA. The main aim of this paper is to investigate the influence of three burnout components of job satisfaction among salespeople. Present research suggests that emotional exhaustion and personal non-accomplishment negatively influence job satisfaction among salespeople, whereas depersonalization does not.
| Tip objekta: | Članak |
|---|---|
| Mentor: | NIJE ODREĐENO |
| Dodatne informacije: | 2013/26 |
| Ključni pojmovi: | job burnout, job satisfaction, personal selling, salesperson |
| Teme: | 6 Tehnologija (primijenjene znanosti) > 65 Menadžment i organizacija industrije, trgovine i komunikacija > 658 Poslovni menadžment, upravljanje, administracija. Organizacija poslovanja > 658.8 Marketing. Prodaja. Prodavanje. Distribucija, raspačavanje |
| Odjeli: | Fakultet ekonomije i turizma "Dr. Mijo Mirković" |
| Datum pohrane: | 20 Feb 2014 07:21 |
| Zadnja promjena: | 20 Feb 2014 07:21 |
| URI: | http://eknjiznica.unipu.hr/id/eprint/3230 |
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